Frequently Asked Questions
How do I receive the guides?
They’re digital PDFs. After purchase on Gumroad, you’ll get instant access and an email with your download link.
Do you offer refunds?
Because these are instant digital downloads, refunds are limited. If you haven’t downloaded the files yet or something isn’t right, contact us within 14 days and we’ll help. We want you to feel supported.
Are your guides UK or US English?
Mainly UK English today; US versions are planned. Most advice is universal. If you need a US variant, let us know.
What ages are these for?
Primarily toddlers (1–4), but many ideas extend beyond.
Can I print at home?
Yes. We design with home printers in mind (A4/US Letter). You can also use a local print shop.
What’s inside the Starter Kit?
Calm meltdown steps, gentle phrases, and a printable calm‑down corner setup—everything to start feeling more confident.